Lisburn Store
Sprucefield Centre, Lisburn, BT27 5UJ
03300 416236
[email protected]
This brand new store, located within M&S, will open Friday 22nd November 2024.
To celebrate our launch, we’ll be giving away prizes in-store throughout the opening weekend.
You can enjoy the full Mamas & Papas experience including pushchair testing, product demonstrations from over 40 brands, and our ‘Buying for Baby’ complimentary personal shopping appointments. Bookings will open shortly.
Services
Buying For Baby
During these complimentary appointments, our expert and impartial team will help you figure out exactly what you’ll need for birth and beyond.
Bookings for Lisburn open soon!
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Nursery Room Sets
We’ve made it simple to style your nursery with perfectly co-ordinated nursery collections to suit any style of baby room.
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Car Seat Appointments
With a range of products from trusted brands, our IOSH accredited experts can help you find and fit your perfect car seat. Bookings open soon.
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Expert Advice
Our store team have an in-depth knowledge of all our products, so you can benefit from unbiased expert advice and product demonstrations.
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Gift Wrapping
No matter the occasion, we can make that gift even more special with our professional gift-wrapping service.
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Click & Collect In Store
Order online and collect in-store at a time and date to suit you, for maximum convenience when shopping.
Frequently Asked Questions
How do I know when my items are ready to collect in store?
You can check the status of your order in your account. We’ll also send you an email or text to let you know when your order is ready to collect.
What do I need to take with me when collecting my order from a store?
Please bring your photo ID and confirmation email to the store and show them to a member of staff to collect your item.If somebody else is picking up the item(s) on your behalf, please ensure that they have the confirmation email and a copy of your photo ID.
You will have 10 days to collect your item. If this is not possible, please contact the store to arrange an alternative.
What is your returns policy?
We offer a 28 day returns policy. You can return any unused item for a refund or exchange as long as they're in a re-saleable condition, in their original packaging with tags still attached.
This excludes items that have been personalised for you, any toiletries, underwear, swimwear, opened mattresses, refurbished items and clearance items marked with a red dot.
How do I return an item?
You can return unused items to any of our stores, no matter if you bought it online. Alternatively you can post your items to our Support Centre*: Mamas & Papas Returns, Colne Bridge Road, Huddersfield, HD5 0RH
We can also arrange for our recommended courier to collect your items at a charge of £40. To arrange a collection please call our Customer Care team on 0345 268 2000. No return charges will be incurred if a product has arrived damaged or faulty.
*Please be aware, we are unable to pay for postage in this instance.
Can I spend my Mamas & Papas gift card in-store?
Yes, you can spend your Mamas & Papas gift card in any of our stores or online by entering the details on the payment page.
Do you offer store credit or finance?
If you place an order in store (for any amount), we offer the option to pay a 10% deposit on the day. The remaining balance has to be paid at least one month before delivery of your goods, but you can choose when and how to pay – in store, via the payment line or by logging into your online account. You can pay in instalments or one lump sum – whatever is most convenient for you.
In stores we also offer Klarna Financing, where you can choose to pay for your order monthly over 6 or 12 months. 0% APR with a minimum order value of £1,000 and a minimum deposit of 10%.